Frequently Asked Questions

Memoir is a family app for preserving photos, stories, recipes, and memories across generations. It gives your family a single, private place to collect and share everything that matters — from photo albums and written memories to family recipes and your family tree. Memoir is designed to be simple enough for grandparents and engaging enough for grandchildren.

Memoir costs $14 per month, or $10 per month when paid annually. Every subscription gives your entire family access — there's no per-user fee. One subscription covers everyone in your family.

Google Photos and iCloud are built for individual photo storage, not for families. Memoir is a family app designed for collaboration — you can co-author memories together, build shared photo albums, save and organize family recipes, map your family tree, and create detailed profiles for every family member. It's a private family archive where everyone contributes, not just personal cloud storage.

Memoir is for any family that wants to preserve their memories and stay connected across generations. Whether you're a grandparent who wants to pass down family stories, a parent organizing decades of family photos, or someone who wants to save family recipes before they're forgotten — Memoir is built for you. The app is designed to be easy to use for all ages.

Memoir lets your family write and preserve stories with photos, dates, and the people who were there. Multiple family members can co-author memories together, so every perspective is captured. You can organize memories by time, person, or topic — building a family archive that grows richer over time.

Yes. Memoir lets you create collaborative photo albums where multiple family members can contribute photos and captions. Instead of photos being scattered across different phones and cloud accounts, Memoir brings them together in one shared family archive. You control who can see and contribute to each album.

Yes. Memoir lets you preserve family recipes with ingredients, instructions, and the stories behind them. You can even scan handwritten recipe cards and let AI organize them into a digital format. Recipes are saved alongside the family member they came from, so the history and tradition behind each dish is never lost.

Yes. Memoir includes a visual family tree where you can map relationships across generations. Connect family members, see how everyone is related, and build a family tree that your children and grandchildren can continue to grow. The family tree links directly to each person's profile, memories, and photos.

Yes. Memoir is private by design. Your memories, photos, stories, and recipes are private by default. You control exactly who sees what — share with your whole family or keep things between specific people. Memoir does not sell your data, does not show ads, and does not use your content to train AI models. Your family's story belongs to your family.

Yes. Memoir is built for family collaboration. Every family member gets their own profile and can contribute memories, photos, recipes, and family tree connections. Multiple people can co-author the same memory, contribute to shared photo albums, and build the family archive together. One subscription covers your entire family.

Memoir uses AI to help with tasks like scanning handwritten recipe cards and converting them into organized digital recipes. AI can also help you write and refine family memories. Your content is never used to train general-purpose AI models — AI is only used to assist you directly.

Getting started is simple. Create an account at app.memoir.ag, set up your profile, and invite your family members. From there you can start adding memories, uploading photos, saving recipes, and building your family tree. The app guides you through each step.

Memoir is a web app that works on any device with a browser — including iPhones, Android phones, iPads, tablets, laptops, and desktop computers. There's no app to download. Just visit app.memoir.ag and sign in from any device.

Yes. You can upload photos directly from your phone, tablet, or computer to Memoir. Upload individual photos or entire batches to build your family's photo albums.

Yes. Parents or legal guardians can create accounts for children, including young children. The parent controls the child's privacy settings and visibility, and is responsible for the child's activity on the platform. This way, even the youngest family members can have a presence in the family archive.

Your family's memories, photos, recipes, and stories are yours. If you cancel your subscription, your data is not immediately deleted. You can export your content before your access ends. We believe your family's memories should never be held hostage.

Memoir makes it easy to share photos and memories with grandparents and extended family. Invite them to join your family on Memoir, and they can view shared photo albums, read family memories, and even contribute their own stories and recipes. The app is designed to be simple enough for anyone to use, regardless of tech experience.

Memoir is perfect for this. You can type in recipes manually, or use Memoir's AI-powered recipe scanner to photograph handwritten recipe cards and convert them to digital format. Each recipe is saved with the story behind it and connected to the family member it came from — so future generations know exactly where it originated.

Memoir provides generous storage for your family's photos, memories, recipes, and other content. Your subscription includes all the storage your family needs to build a comprehensive family archive.